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Caring for your embroidered garment:
Our creations are heirloom pieces and crafted from pure natural fabrics and intricate handcrafted embellishments. With proper care, they can be cherished for generations.
● Dry clean only. Do not wash, bleach, or tumble dry at home.
● Keep away from prolonged exposure to direct sunlight, as natural dyes and delicate fabrics may gradually fade.
● Avoid spraying perfume, deodorant, or other chemicals directly onto the fabric or embroidery.
● Handle embellished areas with care to preserve the beauty of the handcrafted work.
Storing your emebroidered garment:
● Store your garment in a breathable muslin bag or cloth to protect the fabric while allowing air circulation.
● Place acid-free tissue paper between folds to protect delicate embroidery, sequins, zari, and embellishments.
● Refold the garment every 3–4 months to prevent permanent creases from developing.
● Lightweight pieces may be stored on padded hangers, while heavily embroidered garments should always be stored flat.
Travelling with embroidered garment:
For the best results, gently roll your saree or garment instead of folding it, particularly if it is crafted from delicate fabrics such as chiffon, organza, or silk. This helps minimise creasing and protects the embroidery during transit.
Our creations are heirloom pieces and crafted from pure natural fabrics and intricate handcrafted embellishments. With proper care, they can be cherished for generations.
● Dry clean only. Do not wash, bleach, or tumble dry at home.
● Keep away from prolonged exposure to direct sunlight, as natural dyes and delicate fabrics may gradually fade.
● Avoid spraying perfume, deodorant, or other chemicals directly onto the fabric or embroidery.
● Handle embellished areas with care to preserve the beauty of the handcrafted work.
Storing your emebroidered garment:
● Store your garment in a breathable muslin bag or cloth to protect the fabric while allowing air circulation.
● Place acid-free tissue paper between folds to protect delicate embroidery, sequins, zari, and embellishments.
● Refold the garment every 3–4 months to prevent permanent creases from developing.
● Lightweight pieces may be stored on padded hangers, while heavily embroidered garments should always be stored flat.
Travelling with embroidered garment:
For the best results, gently roll your saree or garment instead of folding it, particularly if it is crafted from delicate fabrics such as chiffon, organza, or silk. This helps minimise creasing and protects the embroidery during transit.
● 100% Handcrafted & Handloomed | 100% Pure Mulberry Silk Yarn Fabrics | Dry clean only
● We make every effort to display product colors as accurately as possible. However, actual shades may vary slightly due to lighting, photography, and screen settings.
● All products are sold as unstitched/untailored fabric, with or without the embroidery. Any stitched outfit images are for illustration purposes only, unless specified.
● Blouses, dupatta, jewelry, footwear, and other accessories shown are not included with the product unless mentioned with product or ordered as separate products in shop.
● Extra finishing such as fall, pico, piping, lining, or tassels are not included unless specified.
● Tailoring, fitting, and customization are the sole responsibility of the buyer.
● We make every effort to display product colors as accurately as possible. However, actual shades may vary slightly due to lighting, photography, and screen settings.
● All products are sold as unstitched/untailored fabric, with or without the embroidery. Any stitched outfit images are for illustration purposes only, unless specified.
● Blouses, dupatta, jewelry, footwear, and other accessories shown are not included with the product unless mentioned with product or ordered as separate products in shop.
● Extra finishing such as fall, pico, piping, lining, or tassels are not included unless specified.
● Tailoring, fitting, and customization are the sole responsibility of the buyer.
All prices displayed on our website are in Maximum Retail Price (MRP) and are exclusive of any import duties, customs charges, taxes, or other fees applicable outside India.
International orders are shipped on a Delivery Duty Unpaid (DDU) basis. This means any import duties, customs duties, local taxes, or clearance charges imposed by the destination country are the sole responsibility of the recipient.
These charges must be paid at the time of customs clearance or delivery to enable your shipment to be released. UMAID Couture has no control over these charges, as they are determined by the customs authorities of the destination country.
International orders are shipped on a Delivery Duty Unpaid (DDU) basis. This means any import duties, customs duties, local taxes, or clearance charges imposed by the destination country are the sole responsibility of the recipient.
These charges must be paid at the time of customs clearance or delivery to enable your shipment to be released. UMAID Couture has no control over these charges, as they are determined by the customs authorities of the destination country.
All sales are final. Products once sold cannot be returned or exchanged for size, colour, design preference, or store credit.
● Returns are considered only in the case of a genuine manufacturing defect. The issue must be reported within 12 hours of delivery, along with clear photographs and a description of the defect.
● All return requests are subject to inspection and approval by UMAID COUTURE's Quality Team.
● Refunds are processed only if:
- UMAID COUTURE is unable to fulfil your order; or
- A manufacturing defect has been verified and approved after inspection.
- Approved refunds will be credited to the original payment method within 7–14 business days.
● We do not accept returns, refunds, or exchanges for:
- Products that have been used, worn, washed, altered, or damaged after delivery.
- Custom-made, made-to-order, or personalized products.
- Products with value-added services such as Fall, Pico, Hemming, Piping, or any other customization.
- Minor variations in hand embroidery, weaving, dyeing, print placement, or natural fabric texture, as these are inherent characteristics of handcrafted products and are not considered defects.
To request a return for an eligible manufacturing defect, please contact us within 12 hours of delivery at hello@umaidcouture.com or +91 99283 93123, mentioning your Order ID, a description of the issue, and clear photographs of the product.
● Returns are considered only in the case of a genuine manufacturing defect. The issue must be reported within 12 hours of delivery, along with clear photographs and a description of the defect.
● All return requests are subject to inspection and approval by UMAID COUTURE's Quality Team.
● Refunds are processed only if:
- UMAID COUTURE is unable to fulfil your order; or
- A manufacturing defect has been verified and approved after inspection.
- Approved refunds will be credited to the original payment method within 7–14 business days.
● We do not accept returns, refunds, or exchanges for:
- Products that have been used, worn, washed, altered, or damaged after delivery.
- Custom-made, made-to-order, or personalized products.
- Products with value-added services such as Fall, Pico, Hemming, Piping, or any other customization.
- Minor variations in hand embroidery, weaving, dyeing, print placement, or natural fabric texture, as these are inherent characteristics of handcrafted products and are not considered defects.
To request a return for an eligible manufacturing defect, please contact us within 12 hours of delivery at hello@umaidcouture.com or +91 99283 93123, mentioning your Order ID, a description of the issue, and clear photographs of the product.
