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A. Yes. Each piece is crafted by skilled artisans using age-old techniques such as Aari-Tari, Zardozi, and Gota Patti, making every creation unique.

A. We use only the finest pure silks and premium cotton yarns, including luxurious bases such as chiffon, georgette, organza, and satin. Each fabric is carefully sourced to ensure softness, durability, and elegance, making our pieces timeless investments.

A. Our photos are captured in natural light to reflect true colors and designs. However, as each product is handcrafted, minor variations in embroidery, motifs, or shade may occur — this adds to its authenticity and charm.

A. Yes. Depending on the design, we can customize colors, blouse styles, or embellishment levels. Please contact us for special requests.
We design wedding trousseaus, Bridal wear & any other attire you wish to own.

A. These fabrics are delicate pure silks. To maintain their beauty:
- Always dry clean only — avoid home washing.
- Store them in a muslin cloth to allow the fabric to breathe.
- Avoid direct sunlight for long durations to prevent color fading.
- Do not spray perfumes directly on the embroidery or fabric.

A. - Keep heavy embroideries folded with acid-free tissue paper in between to protect sequins and zari. - Refold every 3–4 months to prevent permanent creases. - Hang lighter pieces on padded hangers, but always store heavier ones flat.

A. Yes, but we recommend rolling the fabric gently instead of folding to minimize creases, especially for chiffon and organza.

A. You can place an order in multiple ways for your convenience:
- Website: Select your product, choose the variant (if any), and click Add to Cart. Proceed to checkout and complete payment securely.
- Mobile / WhatsApp: Share the product details with us directly via WhatsApp for quick ordering.
- Email: Place your order by emailing us the product code or name, and our team will guide you through the process.

A. We accept major credit/debit cards, UPI, net banking, and digital wallets. For international customers, we support global payment gateways.

A. Yes, we ship worldwide. Shipping charges and delivery timelines vary based on location.

A. - Within India: 5–7 working days (ready products)
- International: 10–15 working days
- Made-to-order pieces: Timelines may extend depending on craft complexity

A. Once shipped, you’ll receive a tracking link via email/WhatsApp.

A. Since our products are handcrafted, we only accept returns in case of genuine defects or incorrect deliveries.

A. Exchanges are possible for size issues (in stitched products) within 48 hours of delivery. Color exchanges depend on stock availability.

A. You can reach us via:
- Call/WhatsApp +91 99283 93123 (quickest response) - Email hello@umaid.art(within 24 hours)

A. Exchanges are possible for size issues (in stitched products) within 48 hours of delivery. Color exchanges depend on stock availability.

A. Yes. Whether it’s product care guidance or minor repairs, we assist our customers even after purchase.